Terms of service
Return & Refund Policy OVA BeautySupply
At OVA BeautySupply, we want you to feel confident in every purchase. If something isn’t right, we’re here to help.
We accept returns within 30 days of delivery. To be eligible, items must be unused, unopened, and in their original packaging. Due to hygiene reasons, we cannot accept returns on opened or used beauty products.
If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with clear photos, and we’ll arrange a replacement or full refund at no extra cost.
Once your return is approved, you’ll receive instructions on how to send the item back. Customers are responsible for return shipping costs unless the item is faulty or incorrect.
After we receive and inspect the returned item, your refund will be processed to your original payment method within 5–10 business days.
Please note:
- We do not accept returns for change of mind on opened products
- Shipping fees (if any) are non-refundable
- Orders already processed or shipped cannot be canceled
For any questions, reach out to our support team—we’ve got you.
OVA BeautySupply – Beauty made simple.
Here’s a clean, store-ready Terms of Service for OVA BeautySupply (simple + professional):
Terms of Service – OVA BeautySupply
By accessing or purchasing from OVA BeautySupply, you agree to be bound by the following terms and conditions. Please read them carefully before using our website.
1. General Conditions
We reserve the right to refuse service to anyone for any reason at any time. By using our site, you confirm that you are at least the age of majority in your country or have given consent for a minor to use this site under your supervision.
2. Products & Accuracy
We aim to display our products as accurately as possible. However, we do not guarantee that product descriptions, images, or other content are completely error-free. Colors may appear slightly different depending on your device.
3. Pricing & Modifications
All prices are listed in your selected currency and are subject to change without notice. We reserve the right to modify or discontinue products at any time without liability.
4. Orders & Billing
We reserve the right to refuse or cancel any order if we suspect fraud, unauthorized activity, or errors in pricing or product information. You agree to provide accurate and complete billing and shipping details.
5. Shipping
Delivery times are estimates and may vary due to external factors. OVA BeautySupply is not responsible for delays caused by carriers, customs, or unforeseen circumstances.
6. Returns & Refunds
All returns and refunds are handled in accordance with our Return & Refund Policy. Please review it for full details before making a purchase.
7. Intellectual Property
All content on this website, including images, branding, and text, is the property of OVA BeautySupply and may not be used or reproduced without permission.
8. Limitation of Liability
OVA BeautySupply shall not be held liable for any direct, indirect, or incidental damages resulting from the use of our products or website.
9. Changes to Terms
We reserve the right to update or modify these terms at any time. Continued use of the site after changes are made constitutes acceptance of those changes.
10. Contact Information
If you have any questions about these Terms, please contact us through our store support page.